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FREQUENTLY ASKED
QUESTIONS

  • Are candle refills available for all candles in our range?
    In short the answer is ‘No’. Candle refills fit inside our 50 hour glass candle jars. They are available in all the scents in our range except for the ‘Sunset Ambience’. Sunset Ambience is an outdoor, pure essential oils blend that is infused with citronella to deter biting insects from hanging around. We have plans to pour this blend in the same style jar as our gift boxed, timber lid range but at present it is poured into a glass lid style jar which don’t fit the candle refills.
  • How do I pick a scent I’ll like?
    Finding a smell that makes you feel at ease, creative, cheerful, alert, joyful, loving, kind, serene, and considerate is the key. Each of us reacts to scents differently as we breathe them in. The easiest way to figure out what will cause the aforementioned emotional reactions is to first learn about the overall advantages of each scent before trying testers to make sure you like it. Open ‘How to choose the right scent for your’ here Order ‘scent tester cards’ here
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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